Privacy Policy
Effective date:
This Privacy Policy explains how Gradually ("we", "us", "our") collects, uses, and shares information about you when you use our applications and websites, including app.gogradually.com and gogradually.com (collectively, the "Services").
We collect information to provide and improve the Services:
- Account and profile: name, email address, and authentication identifiers when you sign up or sign in (e.g., via Firebase Authentication).
- App content: habits you create, schedules, completion history, and preferences stored in your account (e.g., in Firebase/Firestore).
- Device and usage: device type, operating system, app version, and interactions with the Services. This may be collected via analytics tools.
- Notifications: push notification tokens to deliver reminders (e.g., Firebase Cloud Messaging). You can opt out in your device settings.
- Purchases: subscription and purchase status, and related identifiers processed by app stores and/or our subscription provider (e.g., RevenueCat). We do not receive your full payment card details.
- Support: information you provide when you contact us, including the contents of messages.
- Cookies and similar technologies: used on our websites for essential functionality and to remember your preferences.
- Provide, operate, and maintain the Services.
- Personalize your experience, including reminders and scheduling.
- Process and validate subscriptions and entitlements.
- Monitor and improve performance, reliability, and security.
- Communicate with you about updates, support, and important notices.
- Comply with legal obligations and enforce our terms.
3) Legal bases
If you are in the EEA, UK, or similar jurisdictions, we process personal data based on:
- Contract: to provide the Services you request.
- Legitimate interests: such as improving and securing the Services.
- Consent: where required, such as for certain notifications or analytics.
- Legal obligations: where necessary to comply with law.
4) How we share information
We do not sell your personal information. We may share information with:
- Service providers: e.g., Firebase (auth, database, messaging), RevenueCat (subscriptions), and email providers (e.g., SendGrid) to operate the Services.
- Analytics and diagnostics: to understand performance and usage.
- Compliance and safety: to comply with laws, protect rights, and prevent abuse.
- Business transfers: in connection with a merger, acquisition, or asset sale, consistent with this Policy.
5) Data retention
We retain personal information for as long as needed to provide the Services and for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing agreements. You may request deletion of your account data at any time.
6) Security
We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7) Your rights and choices
- Access, correction, deletion: you can request access to, correction of, or deletion of your personal information.
- Opt out: you can opt out of non-essential notifications and certain data uses where applicable.
- Account deletion: see our Delete Account page for instructions.
8) Children's privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
9) International transfers
Your information may be transferred to and processed in countries other than your own. These locations may have data protection laws different from those of your country. Where applicable, we implement appropriate safeguards.
10) Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective date" and will be effective as soon as it is accessible.
If you have questions or requests regarding this Privacy Policy, please contact us at contact@gogradually.com.